FAQs & Policies

Accessing Your Account/Resetting Your Password

Here are the steps to resetting your password:

  1. Visit our site: https://www.traumatherapistinstitute.com/

  2. Click the log in in the upper right

  3. Click forgot password and you will be sent an email with a reset link

Note: you may need to confirm your email address so if that happens, on that password reset page, there will be a message and then a link below to get the confirmation email sent to you.

Click here for screenshots.

Accessing your Certificate

For each course you complete you will receive a certificate showing your accomplishment.

This certificate will be emailed to you once all modules are completed in the course and the quiz is passed with at least 80%. We recommend downloading this certificate to your computer for easy use for submitting for CEs, adding to your website, etc.

If you no longer have the email with your certificate, please let us know and we'll happily resend it to you.

If you completed a course before we transitioned to Kajabi, don't hesitate to get in touch with us, and we'll send a copy of your certificate.

General Questions

Basic Training

Certification

Consultant Training

Navigating the Site

Policies